Claim Communication Log: How to Track Calls with Your Adjuster
The “Phantom Promise”: Verbal promises that aren’t noted in the insurer’s system effectively never happened. Your log is the specific antidote to this. The 5-Minute Rule: Send a “Call Recap” email immediately after hanging up. It turns “he said/she said” into documented fact. Strategic Tone: We provide 3 email templates below – ranging from friendly … Read more